Metro
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Privacy policy
Metro’s web site
While Metro tracks overall web site traffic, it does not collect individual user details, such as name and e-mail address, unless a user voluntarily submits such information. The web site traffic information we do collect is used to improve the content of our web services and help us understand how people are using our web site.
Mailing lists
If you subscribe to a Metro mailing list or provide public comment and provide us with your e-mail address, this information will become public record, per state law and will be made available upon request.
Individuals who submit e-mail address or street address information to Metro may receive other Metro mailings or have their name disclosed as part of a public information request by an outside party. This makes it important for individuals to consider carefully whether their address information is needed or whether less information would suffice.
Metro does not sell its mailing lists. However, per Metro Executive Order 54, charges shall be assessed for public information requests based on staff time and the cost of materials. Requests for data or computer generated mailing lists shall be charged on a time and material basis at the rate for clerical or professional staff.
Metro’s online store
Metro is committed to the protection of your online privacy. All data collected is used for the processing of your Metro online store request.
Your payment is being processed using the U.S. Bank Merchant Services. Metro collects information necessary to complete the transaction, such as the customer name, address, e-mail address, telephone number, credit card number and expiration date. Credit card number and expiration date are transmitted directly to U.S. Bank Merchant Services. Metro does not retain any credit card information.
Public records and disclosure
Metro is a governmental agency and therefore subject to the state laws regarding retention and disclosure of public records. The information that you provide and we collect is retained in accordance with Oregon Revised Statutes (ORS) Chapter 192, Public Records Policy 192.005 to 192.170 and 357.805 to 357.895. These laws exist to ensure that the government conducts its business in a manner open to the public and provides the public the right to access most records, documents, and information used and possessed by all governmental entities.
However, there are exemptions to disclosure of certain types of records and personal information under both state and federal law. Exemptions under Oregon law are found at ORS 192.501 to ORS 192.505. The following is a partial list of exemptions under state and federal law. Metro will not disclose the following information, unless required by a court of law:
- credit card information
- residential telephone numbers
Your personal information will never be sold to a third party.